1. Introduction
Welcome to Kitpom.
At Kitpom, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products.
By using our website, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of personal information:
a) Information You Provide
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
- Order history
b) Automatically Collected Information
- IP address
- Browser type
- Device information
- Cookies and usage data
- Pages visited and time spent on the website
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve our website and services
- Send order confirmations and shipping updates
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
We do not sell your personal data.
4. Payment Processing
All payments are securely processed through trusted third-party providers such as:
- Stripe
- PayPal
We do not store or have access to your full credit card details.
5. Cookies
We use cookies to:
- Improve user experience
- Analyze website traffic
- Remember cart and login details
You can disable cookies in your browser settings at any time.
6. Data Sharing
We may share your information only with:
- Shipping partners
- Payment processors
- IT and hosting providers
- Legal authorities when required by law
All third parties are required to protect your data.
7. Data Retention
We retain personal data only as long as necessary to:
- Complete transactions
- Provide customer support
- Comply with legal and tax requirements
8. Your Rights (EU & UK Customers – GDPR)
If you are located in the European Union or United Kingdom, you have the right to:
- Access your personal data
- Request correction
- Request deletion
- Restrict processing
- Object to marketing communications
- Request data portability
To exercise these rights, contact us at:
support@kitpom.com
9. Data Security
We implement appropriate security measures including:
- SSL encryption
- Secure payment gateways
- Limited access to personal information
However, no online system is 100% secure.
10. International Transfers
If you are located outside the country where our servers are hosted, your information may be transferred internationally in compliance with applicable data protection laws.
11. Children’s Privacy
Kitpom does not knowingly collect personal data from individuals under the age of 18.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have any questions regarding this Privacy Policy, please contact us at:
Email: support@kitpom.com
Website: www.kitpom.com