Shipping Policy - kitpom.com

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been shipped, you will receive a confirmation email with tracking information.

Orders placed during high-demand periods may require additional processing time.

Kitpom currently ships to:

If your country is not listed at checkout, please contact us at support@kitpom.com.

Delivery times vary depending on destination:

Please note: Delivery times are estimates and not guaranteed.

Delays may occur due to customs clearance, local postal services, or unforeseen circumstances.

Shipping costs are calculated at checkout based on:

Free shipping may be offered during promotional periods.

For international shipments:

Customers are responsible for any customs duties, import taxes, or local fees required by their country.
Kitpom is not responsible for delays caused by customs authorities.

For EU & UK customers, VAT is included where applicable unless otherwise stated.

Once your order has shipped, you will receive a tracking number via email.

If you do not receive tracking information within 3 business days of placing your order, please contact us.

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

Please contact us immediately if you notice an error in your shipping details.

If your order arrives damaged:

If your package is lost in transit, please contact us. We will investigate with the shipping carrier and offer a suitable resolution.

Kitpom is not responsible for:

However, we will always assist you in resolving any issue with your shipment.

If you have questions regarding shipping, please contact: