1. Introduction
Welcome to Kitpom.
These Terms & Conditions govern your use of our website and the purchase of products from Kitpom. By accessing our website and placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website.
2. Company Information
Business Name: Kitpom
Email: support@kitpom.com
Website: www.kitpom.com
(You must add your legal company name, address, and registration number before launching.)
3. Products
Kitpom sells stainless steel home products designed for household use.
We make every effort to display product descriptions, images, and specifications accurately. However:
- Colors may vary slightly due to screen settings
- Measurements may have minor variations
- Packaging may change without notice
We reserve the right to modify or discontinue products at any time.
4. Pricing
All prices are displayed in:
- EUR (Europe)
- GBP (UK)
- USD (US)
- CAD (Canada)
- AUD (Australia)
Prices include VAT where applicable unless stated otherwise.
We reserve the right to change prices at any time without notice.
5. Orders
When you place an order:
- You agree that all information provided is accurate
- You authorize us to charge your selected payment method
- You confirm you are at least 18 years old
We reserve the right to refuse or cancel any order in case of:
- Payment issues
- Fraud suspicion
- Incorrect pricing errors
- Stock unavailability
If your order is canceled, you will receive a full refund.
6. Payment
We accept secure online payments through:
- Stripe
- PayPal
All payment information is processed securely by third-party providers. Kitpom does not store full credit card details.
7. Shipping
Shipping times vary depending on destination country.
Estimated delivery times are provided at checkout but are not guaranteed.
Kitpom is not responsible for delays caused by:
- Customs processing
- Carrier delays
- Force majeure events
Customers are responsible for any customs duties or import taxes, if applicable.
8. Returns & Refunds
Customers may request a return within 14 days of delivery (EU & UK compliance).
To be eligible for a return:
- Item must be unused
- Item must be in original packaging
- Proof of purchase required
Refunds will be processed to the original payment method after inspection.
Shipping costs are non-refundable unless the product is defective or incorrect.
(You should create a separate detailed Return Policy page.)
9. Warranty
Kitpom stainless steel products are covered by a limited warranty against manufacturing defects.
This warranty does not cover:
- Normal wear and tear
- Misuse or improper installation
- Accidental damage
Warranty period: [Insert duration, e.g., 12 months]
10. Intellectual Property
All content on this website, including:
- Logos
- Product images
- Text
- Branding
Is the property of Kitpom and may not be copied, reproduced, or distributed without written permission.
11. Limitation of Liability
To the maximum extent permitted by law:
Kitpom shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the amount paid for the purchased product.
12. Privacy
Your use of our website is also governed by our Privacy Policy.
13. Governing Law
These Terms shall be governed by and interpreted under the laws of:
[Insert country of company registration]
For EU customers, mandatory consumer protection laws may apply.
14. Changes to These Terms
Kitpom reserves the right to update these Terms at any time. Updated versions will be posted on this page with a revised effective date.
15. Contact Information
For any questions regarding these Terms, contact:
Email: support@kitpom.com
Website: www.kitpom.com